FAQ

Pet Related

Are DatGud Treats suitable for puppies and senior pets?

DatGud Treats are crafted for any pet older than 3 months. For more guidance, we recommend consulting your veterinarian.

Can I feed my pet DatGud treats and food at the same time?

DatGud Treats are meant to be fed as treats and not as a complete diet. We recommend DatGud treats to not exceed 10% of daily food intake. This is in accordance with AAFCO guidelines.

How many DatGud treats can I give my pet in a day?

The quantity depends on your pet's size and weight. For more information please refer to the "Feeding Guide" on the back of the product package.

Can I feed DatGud treats as food to my pet?

DatGud Treats complement your pet's diet and is fortified with vitamins and minerals. It is not a substitute to food and must not exceed 10% of their total daily calorie intake. This is in accordance with AAFCO guidelines.

Why should I give water to my pet after each treat?

Since treats are dry biscuits with less than 10% moisture, it is advisable to give access to fresh drinking water to your pets always. This allows them to keep themselves hydrated.

Product

What are the primary ingredients used in DatGud treats?

DatGud treats are made with real chicken & wheat flour. All DatGud treats do not contain beef or pork.

Are DatGud products tested?

All DatGud products are extensively tested and pass through multiple trials to ensure they are safe for consumption by your pets.

Are DatGud Treats safe for pets with allergies?

Every pet and their medical conditions are unique. Check for the product ingredient list on the back of the packet if your pet is allergic to any specific ingredient or consult your veterinarian.

Do DatGud products contain protein?

Made with Real Chicken, DatGud treats are a rich source of protein. See/refer to the product label for accurate protein content.

How many treats does a packet contain?

Please refer to the "Net Quantity" displayed on the front & back of the product package.

Delivery

Where can we buy DatGud treats?

DatGud is present in all major pet stores across India. In addition, you can also find our products on www.datgud.in. We are also expanding to other stores, e-commerce platforms continously.

What are the shipping charges per order?

Shipping charges are determined by the delivery location and the quantity of your order. Please note that they may vary based on ongoing offers and promotions.

How long does it take to deliver my order?

Upon placing the order, it will take 2-3 business days to dispatch, and ship the order.

Delivery will depend on the delivery location.

I received a damaged product, can I get a replacement/refund?

We take extensive care to provide the best product for your pet. However if you received a tampered or damaged product, please reach out to us at petcare@growelfeeds.com. We will be happy to replace/refund the product after verification.